Privacy Policy

The Motoring District (The Motoring District Group, "we", "us") respects your privacy. This policy explains what personal information we collect through our website, how we use it, and your choices. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario law.

Information we collect

Information you give us — when you submit a form, book an appointment, chat with us, or contact us:

• Your name, email address, and phone number.
• Details about the vehicle, service, or detailing you're interested in.
• Trade-in details and financing pre-qualification information, if you choose to provide them.
• The content of messages you send us through forms or the chat widget.

Information collected automatically — when you use the site:

• Your IP address, device and browser type, and the pages you view.
• How you arrived at the site and how you interact with it, via analytics and cookies.

How we use your information

• To respond to your inquiries and book test drives, service, or detailing.
• To process a financing pre-qualification when you request one.
• To send you information about the request you made and to provide our services.
• To send marketing or promotional messages — only where you have consented.
• To operate, secure, and improve the website.
• To meet our legal and regulatory obligations.

Consent and your marketing choices

We collect and use your personal information with your consent, which may be express or implied depending on the circumstances. Marketing communications are optional. Under Canada's Anti-Spam Legislation (CASL), you can withdraw your consent at any time — unsubscribe using the link in any email, reply STOP to any text message, or contact us using the details below. Withdrawing marketing consent will not affect messages that are necessary to complete a request you made.

Service providers and sharing

We do not sell your personal information. We share it only as needed to run our business, with trusted service providers who process it on our behalf:

• Our CRM, messaging, chat, and reviews platform (GoHighLevel / LeadConnector).
• Website analytics (Google Analytics).
• Website hosting and our inventory database (Netlify and Supabase).
• Lending partners, where you ask us to help arrange financing.

These providers may store or process data outside Ontario, including in the United States, and are required to protect it. We may also disclose information where required by law or to protect our rights.

Cookies and tracking

We use cookies and similar technologies for analytics and to understand how the site is used. You can control cookies through your browser settings; disabling them may affect some features.

Retention and safeguards

We keep personal information only as long as necessary for the purposes described here or as required by law, and we use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is completely secure.

Your rights

Subject to legal exceptions, you may request access to the personal information we hold about you and ask us to correct it. To make a request, or to ask a question about this policy, contact us using the details below.

Children

The site is intended for adults and is not directed to children under the age of majority in Ontario.

Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the latest version.

Contact us

Questions or privacy requests can be directed to: